Terms of service
Last updated: 27/10/26
Welcome to Canyon Creek Candle Company. These Terms of Service explain the terms that apply when you use our website or place an order with us. By accessing our website or making a purchase, you agree to these terms.
1. Who We Are
This website is operated by 7Brunis LLC, trading as Canyon Creek Candle Company, a limited liability company registered in Arizona, United States.
Registered Address: 4680 North Tomahawk Road, Apache Junction, AZ 85119
2. Eligibility
You must be at least 18 years old to place an order through our website.
3. Accounts
You may place an order as a guest or create an account for your convenience. If you choose to create an account, please keep your login details secure, as you are responsible for activity carried out through your account.
If you believe someone else has accessed your account without your permission, please let us know as soon as possible so we can help address the issue.
4. Products, Descriptions, and Pricing
Our products are handmade in small batches, so slight variations in color, appearance, and scent strength may occur. These natural variations are part of the handmade process and do not necessarily indicate a defect.
Product photographs are intended to represent the items we offer. Please note that colors and other visual details may appear slightly different depending on your screen and device settings.
All prices are listed in US dollars. Applicable sales tax is calculated at checkout.
We may update product prices from time to time. Any price changes will not affect orders that have already been placed.
5. Orders
When you place an order, you are submitting a request to purchase the selected products. Your order is accepted when we confirm it and begin preparing it for shipment.
In certain circumstances, we may need to decline or cancel an order. This may happen if a product is unavailable, a pricing or website error occurs, or we have reason to suspect fraudulent activity.
If we cancel your order, you will receive a full refund.
6. Canceling or Changing an Order
If you need to change or cancel your order, please email us with your order number before it ships. We will assist with your request in accordance with our order processing procedures.
A 10% cancellation fee applies to canceled orders.
Once an order has shipped, it can no longer be canceled. In such cases, any return request will be handled in accordance with our Return and Refund Policy.
7. Payment
We accept debit cards, credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Payment is collected at checkout, and your order is prepared once the payment has been processed successfully. By placing an order, you confirm that you are authorized to use the selected payment method and that the billing information you provide is accurate.
For additional information about currency, sales tax, and billing-related matters, please refer to our Billing Policy.
8. Warranty
Our products do not come with a separate warranty or guarantee.
However, this does not affect your rights under our Return and Refund Policy if an item arrives damaged, is faulty, or differs from what you ordered. It also does not limit any consumer rights that cannot legally be excluded under applicable law.
9. Promotions and Discount Codes
We occasionally offer promotions and special discounts to our email subscribers.
Unless the terms of a particular offer state otherwise, only one discount code may be used per order, discount codes cannot be combined with other offers, and they have no cash value.
We may also update or withdraw promotions and offers from time to time, subject to any applicable legal requirements.
10. Candle Safety
Candles involve an open flame and should always be handled with care. To help ensure safe use, please follow the safety instructions provided on each product label and observe the following precautions:
- Never leave a burning candle unattended.
- Keep burning candles away from children, pets, and flammable materials.
- Always place candles on a stable, heat-resistant surface.
- Trim the wick to approximately one-quarter of an inch before each burn.
- Do not burn a candle for more than four hours at a time.
- Stop using a candle when approximately half an inch of wax remains.
- Use wax melts only with a warmer designed for that purpose.
Please use our products responsibly and follow all provided safety instructions. To the extent permitted by applicable law, we are not responsible for damage or injury resulting from misuse, leaving a candle unattended, or failing to follow the safety instructions provided.
11. Shipping, Returns, and Refunds
Our Shipping Policy and Return and Refund Policy explain the terms applicable to shipping, delivery, returns, and refunds. Both policies form part of these Terms of Service.
We encourage you to review these policies before placing an order so you understand what to expect.
12. Website Use
We welcome you to browse our website and use it to learn about or purchase our products, provided your use complies with applicable laws.
To help maintain a safe and reliable shopping experience for everyone, you may not use the website to attempt unauthorized access, interfere with its operation, collect or extract data without authorization, introduce malicious code, or misrepresent your identity.
13. Intellectual Property
Canyon Creek Candle Company is a trademark.
All content on this website, including text, photographs, product names, scent names, and design elements, belongs to us or our licensors, as applicable, and is protected by applicable intellectual property laws.
Please do not copy, reproduce, distribute, or reuse this content without obtaining the appropriate permission.
14. Other Websites
Our website may include links to third-party websites, including our social media profiles. These websites are operated independently, and we do not control their content or practices.
We encourage you to review the applicable terms and policies when visiting any external website.
15. Disclaimer
Our website and its content are provided on an as-available basis. While we make reasonable efforts to keep the website and product information accurate and up to date, we cannot guarantee that the website will always be available, uninterrupted, or free from errors, or that all product information will be complete or current at all times.
16. Limitation of Liability
To the fullest extent permitted by applicable law, our liability for any claim relating to an order is limited to the amount you paid for that order.
To the extent permitted by law, we are not liable for indirect or consequential losses, or for damage resulting from the misuse of our products or failure to follow the safety instructions provided in Section 10.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
17. Indemnification
You agree to indemnify us against claims, losses, and costs arising from your misuse of the website or your breach of these terms, to the extent permitted by applicable law.
18. Events Outside Our Control
Sometimes, circumstances beyond our reasonable control may affect our ability to fulfill orders or maintain normal website operations. These may include carrier delays, extreme weather, supplier failures, or interruptions to utility or internet services.
We are not responsible for delays or failures caused by such circumstances to the extent permitted by applicable law.
19. Governing Law
These terms are governed by the laws of the State of Arizona, United States. Any disputes arising under these terms will be handled by the courts of that state, subject to applicable law.
20. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, practices, or other relevant circumstances.
The date at the top of this page indicates when the terms were last updated. The version applicable to your order will be determined in accordance with applicable law.
21. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
22. Contact Us
Canyon Creek Candle Company
Legal Business Name: 7Brunis LLC
Email: canyoncreekcandleco@gmail.com
Phone: 320-455-7345
We aim to respond to emails within 24 business hours.
Business Address:
4680 North Tomahawk Road
Apache Junction, AZ 85119
United States